You’re hearing the term “customer experience” everywhere. The concept started in technology with Apple leading the way in how we experience music, phones, and computers ...

Honesty is the best policy. While almost all would agree with this in principle, in practice quite a few people leave this tenet behind when ...

By Justin Hochmuth, Senior Fraud Analyst and Margo Hoyt, Senior Fraud Analyst The pandemic, combined with expanding, accessible technology, has changed how consumers purchase cars. ...

By Jay Anderson, Senior Strategy Consultant The relationship between auto dealers and lenders is symbiotic. When lenders suspect that one or more dealership employees may ...

By Daniel Wolford, Fraud Consultant Building and fostering positive relationships between lenders and the dealerships initiating auto loan applications is one of the most important ...

By Justin Hochmuth, Senior Fraud Analyst at Point Predictive In January 2022, we announced that over 5,000 employers, totaling $1 billion in fraudulent application value, ...

Auto lender fraud operations teams need control and visibility to effectively and efficiently investigate and mitigate fraud risk. The right case management software helps auto ...

Our data scientists and fraud consultants are always looking for hidden patterns of fraud. We regularly analyze the millions of loan applications in our Auto ...

It’s a challenging time to be a first-time homebuyer. In many markets across the U.S. home inventory remains low and homes continue to receive multiple ...

Automobile finance lenders face market pressures to expedite the lending process and improve the customer experience to remain competitive. Streamlining the underwiring process can also ...