Customer Experience Blog
Customer Experience: Why It’s Important to Indirect Auto Lenders Too
You’re hearing the term “customer experience” everywhere. The concept started in technology with Apple leading the way in how we experience music, phones, and computers ...
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Reveal Job Application Fraud
Would I Lie to You? How Loan Fraud Data Can Help Reveal Job Application Fraud
Honesty is the best policy. While almost all would agree with this in principle, in practice quite a few people leave this tenet behind when ...
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Online Auto Loan Application Channels
Online Auto Loan Application Channels Are Prone To High Rates of Synthetic Identity By Fraud Rings
By Justin Hochmuth, Senior Fraud Analyst and Margo Hoyt, Senior Fraud Analyst The pandemic, combined with expanding, accessible technology, has changed how consumers purchase cars. ...
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Cracking Down on Auto Dealer Fraud and Misrepresentation
Cracking Down on Auto Dealer Fraud and Misrepresentation
By Jay Anderson, Senior Strategy Consultant The relationship between auto dealers and lenders is symbiotic. When lenders suspect that one or more dealership employees may ...
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Consortium Data from Point Predictive Can Transform Lender’s Relationships with Their Dealers
By Daniel Wolford, Fraud Consultant Building and fostering positive relationships between lenders and the dealerships initiating auto loan applications is one of the most important ...
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Synthetic Fraudsters Not Only Use Fake Identities But Fake Employers as Well
Synthetic Fraudsters Not Only Use Fake Identities But Fake Employers as Well
By Justin Hochmuth, Senior Fraud Analyst at Point Predictive In January 2022, we announced that over 5,000 employers, totaling $1 billion in fraudulent application value, ...
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Five Benefits of Using Case Manager to Optimize Your Risk Strategies and Operations
Auto lender fraud operations teams need control and visibility to effectively and efficiently investigate and mitigate fraud risk. The right case management software helps auto ...
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6 Recent Fraud Trends Identified in the Point Predictive Auto Lending Consortium
Our data scientists and fraud consultants are always looking for hidden patterns of fraud. We regularly analyze the millions of loan applications in our Auto ...
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Is now the toughest time in decades to be a First Time Homebuyer?
It’s a challenging time to be a first-time homebuyer. In many markets across the U.S. home inventory remains low and homes continue to receive multiple ...
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The Need for Speed
Auto Finance – The Need for Speed Is Growing
Automobile finance lenders face market pressures to expedite the lending process and improve the customer experience to remain competitive. Streamlining the underwiring process can also ...
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